Trainers Webinar # 7

Spreading Safety, Not Germs

How to Teach Infection Control to Medical Interpreters

By guest Trainer of Trainers Michelle Scott, RN, MA

This live webinar took place on May 15, 2014.

Click here to register to view the recording of this webinar. 

Click here to access the presentation slides

Click here to access the links and resources shared during the presentation.

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Non-NCIHC Members:  $30.00 (Become an NCIHC Member today!)


 Approved by ATA for 1.5 CEPs and by CCHI for 1.5 instructional hours. 


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Some of the comments received:

  • Great webinar. This is an important facet of being a professional medical was great that we actually had this training focused specifically for interpreters. As a trainer of other interpreters this emphasizes the importance of training interpreters in a more informed way when it comes to this subject.
  • I really appreciate learning about clinical safety as it is an area that I knew virtually nothing about. Michelle was an outstanding presenter!
  • I was pleasantly surprised by this great source of needed information and its quality.
  • I got a lot out of the presentation for my own purposes, so I am pleased.
  • Great presentation! Thank you very much. Michelle is such a great presenter.
  • Great trainer, very experienced and knowledgeable
  • Great Job... Thanks!!!


According to the CDC, hospital-acquired infections (also called “HAI” or “nosocomial infections”) accounted for 75,000 patient deaths in the U.S. in 2011. Typically, healthcare staff learn about safety guidelines and practices during clinical training and hospital orientations. As a highly mobile part of the healthcare team, it is critical for medical interpreters to understand how to prevent the spread of infection in order to keep patients, themselves and their families safe. From a business perspective, keeping interpreters healthy will improve work efficiency, interpretation quality, job satisfaction and staff/contractor retention. 

This training covers concepts and practical techniques, including

  • Proper hand washing
  • Use of protective equipment
  • Appropriate behavior


It also touches on other safety procedures and:

  • Review federal regulatory guidelines for clinical safety. 
  • Learn basic concepts about infection and transmission. 
  • Learn techniques for training interpreters about infection control practices and personal safety. 
  • Identify resources to be used for medical interpreter training, whether in person or distance learning. 






About the presenter:

Michelle A. Scott, RN, MA is a bilingual Registered Nurse and Medical Sociologist who founded Voices For Health, Inc. in 1997. With experience as a clinic supervisor and medical interpreter, she advocates for raising the standards of language accommodation in healthcare through conference lectures, professional leadership and development of training videos for 

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